Privacy Policy

Basic information about data protection

Responsible for the treatment

Serveis Turistics Costa de Salou, S.L. (the Costa Salou)

Avda. Diputación 175, local 1, 43850, Cambrils, Spain

Main purposes of the treatment

  • Manage your registration as a user on platforms.

  • Manage the contracting of products and / or services.

  • Sending commercial communications.


Main legitimating bases

  • Execution of the contract.

  • Consent.

  • Legitimate interest.

  • Compliance with legal obligations.

Main recipients


  • Banks and financial entities.

  • Security forces and law enforcment.

  • Service providers.

International data transfers are planned.


Among others, right of access, rectification, deletion, opposition and portability of the data, right to object to the treatment at any time, for reasons related to your particular situation, in case the treatment is based on legitimate interest.


  • Facilitated by the owner.

  • Obtained on navigation behavior.

Who is responsible for the processing of personal data?
  • Title holder: Serveis Turistics Costa de Salou, S.L.

  • Registered office: Avda. Diputación 175 local 1, 43850, Cambrils, Spain

  • CIF: B43681253

  • Public Registry: Registered in the Mercantile Register of Tarragona; in volume 1817, page 212, page number T-25.466, entry 1

Delegate of Data Protection (the "DDP"):

  • Phone number: +34 620 423 485

  • Email:

  • Web:

You can contact us by email or by phone at +34 620 423 485, from Monday to Friday from 8 a.m. to 8:00 p.m.

For what purposes do we treat your data?

Costa Salou, will treat the user's data, manually and / or automated, for the following specific purposes:

  • Manage your registration as a user in online platforms owned by Costa Salou ( or landing of a different domain). However, in any case the user must verify and validate their registration in each of the platforms by entering their username and password through consent.

  • Manage the hiring of products and / or services made through the Web, as well as billing.

  • Periodically send (via email, via post and / or SMS) electronic communications with offers, promotions and news related to our online platforms, unless otherwise indicated or the user opposes or revokes their consent.

  • Periodically send commercial and / or promotional information related to the sector of real estate offers and tourist rental.

  • Perform anonymous statistical reports regarding access habits and activity developed by users on the Web.

  • Prepare a commercial profile of the user and perform business actions adjusted to it, using their data derived from the management of the products purchased (browsing data, access habits, traffic), unless the user objects or revokes their consent.

  • To comply with the legally established obligations.

What categories of data do we deal with?

Costa Salou treats the following categories of data:

Identifying data: name, surname, postal address, email address, zip code, telephone, city, etc.

Metadata of electronic communications.

Data of commercial information.

Economic, or financial data.

The data in the forms provided by Costa Salou through its online platforms appear marked with an asterisk (*), will be necessary to comply with the contractual or legal purpose established.

Therefore, if the user does not provide them, it will not be possible to register them on the web or attend to their request.

In case the applicant provides data of third parties, he / she declares to have the consent of the same and undertakes to transfer the information contained in this clause, exempting Costa Salou from any responsibility in this regard. However, Costa Salou may carry out the verifications to verify this fact, adopting the corresponding due diligence measures, in accordance with the data protection regulations.

With what legitimate bases do we treat your personal data?

The legitimacy for the treatment of user data by Costa Salou to carry out the registration and registration of the user in the different websites is in the consent of the applicant, requested in each case.

On the other hand, the management of the contracting of products or services through the Web, billing, is legitimized by the execution of the contract itself.

The processing of data in order to send electronic bulletins with offers, promotions and news related to our online platforms, commercial and / or promotional information, the preparation of anonymous statistical reports regarding access habits and the activity developed by users on the web and the elaboration of commercial profiles using data derived from the management of the services contracted with Costa Salou, are based on the legitimate interest of the company to carry out said treatments in accordance with current regulations.

The consents obtained for the aforementioned purposes are independent, so the user may revoke one or several of them without affecting the others.

Likewise, the user's information may be used to comply with the different legal obligations of Costa Salou.

Who are the recipients of the data?

Your personal data may be communicated by Costa Salou to:

The State Security Forces and law enforcment by virtue of what is established in the Law.

The Banks and financial entities for the collection of the services offered.

Service providers to manage the data treatment described in the privacy policy, in accordance with current regulations on data protection. These providers will not treat your data for their own purposes that have not been previously informed by Costa Salou.


Will international transfers of your personal data be made?

Your personal data may be communicated to recipients located in countries outside the European Economic Area, including countries that do not provide a level of data protection equivalent to that of the Union. However, in these cases, they will be treated with scrupulous compliance with European and Spanish legislation.


How long will we keep your personal information?

Your data will be kept for the time necessary for the realization of the purposes for which they were collected, unless the user requests their withdrawal to Costa Salou, opposing or revoking their consent. All of this without prejudice to the fact that this term may be extended when you so expressly authorize it or if there are special treatments derived from the contractual relationship that remain in effect after said term.

What rights do you have in case of processing your data?

As the owner of the data, you can send us a letter to Costa Salou, Avda. Diputación 175, local 1, 43850, Cambrils, Spain, or by email to, attaching a photocopy of a document proving your identity , to exercise, at any time and free of charge, the following rights:

  • Revoke the consents granted.

  • Obtain confirmation about whether Costa Salou is treating personal data that concerns you or not.

  • Access your personal data.

  • Rectify inaccurate or incomplete data.

  • Request the deletion of your data when, among other reasons, the data is no longer necessary for the purposes that were collected.

  • Obtain from Costa Salou the limitation of the data processing when any of the conditions provided in the data protection regulations are met.

  • In certain circumstances and for reasons related to their particular situation to the processing of their data, the interested parties may object to the processing of their data. Costa Salou will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

  • Obtain human intervention, to express their point of view and to challenge the automated decisions adopted by Costa Salou, where appropriate.

  • Request the portability of your data.

  • Claim before the Spanish Agency for Data Protection ( when the interested party considers that Costa Salou has violated the rights that are recognized by the applicable regulations on data protection. Notwithstanding the foregoing, the interested party may contact the Delegate for Data Protection of Costa Salou, whose contact information is: DDP Committee; telephone: +34 620 423 485; email:

Notwithstanding the foregoing, the applicant may contact the delegate for data protection of Costa Salou by writing to Avda Diputación 175, local 1, 43850, Cambrils, Spain or by email at, attaching in any case a document accrediting your identity and specifying the right or rights you wish to exercise, in the terms established in the current regulations.

What is the origin of the data when it has not been provided by the owner?

Along with the information that you provide us directly (for example, through forms, etc.), we will obtain information about your browsing habits in case you consent.

In the event that the data provided refers to other natural persons other than the owner of the data, the latter will state that they have informed and obtained the prior consent of the former for the processing of their data in accordance with the purposes set forth in these clauses. In the specific case of minors, if the interested party is not the legal representative of the minor, he / she agrees to obtain the express consent of the minor.

What security measures do we implement to take care of your data?

Costa Salou will treat the data at all times in an absolutely confidential manner and keeping the mandatory duty of secrecy regarding them, in accordance with the provisions of the implementing regulations, adopting the necessary technical and organizational measures to ensure the security. of your data and avoid their alteration, loss, treatment or unauthorized access, taking into account the state of the technology, the nature of the data stored and the risks to which they are exposed.

Changes in the privacy policy

Costa Salou reserves the right to modify this Privacy Policy in order to adapt it to legislative developments that may be appropriate. In these cases, it will announce on the Website the changes introduced with reasonable anticipation of its implementation.

Last update: May 18, 2018

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